Terms & Conditions
Last Updated: April 03, 2017

These Terms and Conditions regulate the use of and relationship with, Sparkle Image website (sparkleimage.com.mt). Please read them carefully as they affect your rights and obligations under the law. If you do not agree to these Terms and Conditions , please do not register for, or use the sparkleimage.com.mt site.

Use of the sparkleimage.com.mt Site (hereinafter also referred to as the ‘website’)

Sparkleimage.com.mt offers online shopping services to all localities and addresses in Malta (Gozo and Comino are excluded). The service is extended to Yacht Marinas Offices, Factories and other commercial addresses.

Amendments

We may update these Terms and Conditions from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the sparkleimage.com.mt Site. The changes will apply to the use of the sparkleimage.com.mt Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the sparkleimage.com.mt Site. If you continue to use the sparkleimage.com.mt Site after the date on which the change comes into effect, your use of the sparkleimage.com.mt Site indicates your agreement to be bound by the new Terms and Conditions.

Registration

To register with Sparkleimage.com.mt

  • You must be over eighteen years of age.
  • You must provide a unique email address.
  • You must ensure that the details provided by you on registration or at any time are correct and complete.
  • You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Password and security

When you register to use the Sparkleimage.com.mt Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting us immediately.

If Sparkleimage.com.mt has reason to believe that there is likely to be a breach of security or misuse of the Sparkleimage.com.mt Site, we may require you to change your password or we may suspend your account.

Minimum Spend and other requirements

Sparkleimage.com.mt have a minimum spending requirement of €50 (fifty euro) any orders below this amount will not be processed.

Water packets are limited to 15 cases of 6x 2litre bottles per order.

Prices

The prices, on our website are the same as our store Prices. Our Store promotions and offers are also repeated on our website, however, Sparkle Image reserve the right to make further offers for online customers without repeating such offers in Sparkle Image stores.

When an order is confirmed, the prices on the confirmation of order remain. WE DO NOT ALTER YOUR PRICE, to reflect any increase in inflation or otherwise.

Delivery Charge and Service

Deliveries are kept as frequent as possible with the shortest possible delivery time. You will be contacted by our customer care prior the delivery time, to confirm that someone will be at home to receive the order. In the event that a delivery time is agreed, and no one will be at home to receive the order, the order is taken back to our store. All service charges remain, and collection has to be made by client.

Service charge applies to all localities in Malta, starting from €2 up to a maximum of €3. No service charge will be added to orders exceeding the amount of €150.

Deliveries are made during Shop opening hours. No deliveries are made during Sundays and Public Holidays.

Sparkle Image reserves the right to change these conditions at any time, with a suitable notice to our customers or a website notice.

Payment

A selection of payment methods is offered by our website. You may choose to pay online via an authorised and secured payment gateway, or by ‘Cash on Delivery’ method.

Loyalty Points

If you have already joined Sparkle Image Loyalty scheme, we will attach your loyalty number to your sparkleimage.com.mt account.

You may redeem your points using sparkleimage.com.mt or from shopping directly in any of our stores, or online.

Same conditions as those for in Store apply for the use of our loyalty scheme at sparkleimage.com.mt

We reserve the right to vary or terminate the operation of any Loyalty Scheme at any time without notice.

Security and Fraud

When you use Sparkle Image Loyalty scheme you warrant to Sparkle Image that you are the duly authorised recipient of the Loyalty number and that you are using it in good faith.

If you redeem, attempt to redeem or encourage the redemption of Loyalty points to obtain discounts to which you or a third party are not entitled you may be committing a civil or criminal offence.

If we reasonably believe that any points are being used unlawfully or illegally we may reject or cancel any points and you agree that you will have no claim against us in respect of any rejection or cancellation. Sparkle Image reserves the right to take any further action it deems appropriate in such instances

Returns Policy

Unless we deliver a damaged item we do not exchange or issue refunds for any unwanted products. You still have the right to return the product to any of our stores with copy of receipt and follow our return policy.

Limitations

You may not use the sparkleimage.com.mt Site for any of the following purposes:

  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice
  • gaining unauthorised access to other computer systems
  • interfering with any other person's use or enjoyment of the Sparkleimage.com.mt Site
  • breaching any laws concerning the use of public telecommunications networks
  • interfering or disrupting networks or web sites connected to the Sparkleimage.com.mt Site
  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner

Sparkleimage.com.mt reserves the right to refuse to post material on the Sparkleimage.com.mt Site or to remove material already posted on the Sparkleimage.com.mt Site.

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  • any claim by any third party that the use of the Sparkleimage.com.mt Site by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of the Sparkleimage.com.mt Site by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Sparkleimage.com.mt Site by you.

The Sparkleimage.com.mt Site is owned and operated by JM Novelton Limited a company registered in Malta whose registered office is at Sparkle Image, Triq il-Qaliet, Marsaskala, Malta MSK3310

If you have any queries please contact Customer Services at admin@sparkleimge.com.mt

Company Registration No. C-23988 VAT No. MT1533 2306